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UNUSED MYskinLED
We'll issue FULL purchase price merchandise credit for MYskinLED
if we receive unopened and unmarked carton with unused item(s) in new condition within 180 days of purchase. Shipping charges are
not credited. Simply
us for
Return Authorization Number (RA#) before sending anything back. Ship item(s)
prepaid with RA number on outside of package or it may be refused. Email us tracking number of return package.
OPENED OR USED MYskinLED
We'll replace any factory defective MYskinLED part(s) within 30 days of purchase if it does not appear or function as advertised on this website. Simply
us for Return Authorization Number (RA#) before sending back. Ship part(s) prepaid
with RA number on outside of package or it may be refused.
Upon receipt we will examine and email you
within 2 business days. We pay for shipping on free replacement part(s). NOTE: Any signs of misuse voids this guarantee.
DAMAGED GOODS
We'll replace any MYskinLED part(s) that are delivered to you with shipping damage.
Damage must be reported to us within seven days of receipt. Retain all packaging and item(s) as received
so we can file a damage claim. Simply phone
or EMAIL us for a Return Authorization Number (RA#).
We can also arrange for immediate shipment of replacement(s).
REFUNDS
Refunds are issued within 5 business days
after receipt of authorized return in accordance with all other stipulations as stated.
If original order was paid by ChecksNet bank draft, a refund check is mailed to purchaser. Credit card
refunds are applied to same credit card account as original sale minus transaction fees incurred during sale.
Merchandise credits are good for thirty (30) days from date of issuance.
REFUSING DELIVERY
If a customer refuses goods that were to be delivered to them without going through our return process to receive an RA#
and Return Authorization, then customer will be responsible for all return shipping charges including original shipping fees. Customer
will also be charged a twenty percent retesting, repackaging and order reprocessing fee. Refund will then be issued using same form of payment as original order.
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